Shein India
Shein India Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shein India has 2.1 star rating based on 136 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Delayed delivery, Dress is nice, Good product.
Cons: No update on my order, Delayed, Ridiculously long delivery time.Recent recommendations regarding this business are as follows: "Dont order from them", "Please contact me asap", "no recommendations", "They are fraud,don't trust", "Please want my refund".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shein India has 2.1 star rating based on 136 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Delayed delivery, Dress is nice, Good product.
Cons: No update on my order, Delayed, Ridiculously long delivery time.Recent recommendations regarding this business are as follows: "Dont order from them", "Please contact me asap", "no recommendations", "They are fraud,don't trust", "Please want my refund".
Most users ask Shein India for the delivery of goods as a solution to their issues.
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Indore, Madhya PradeshBusiness proposal
Hello shein , I am starting a clothing website and I want to collab with you for your cloth and if you agree with it we can discuss further details of website and money etc. my idea is you sell your cloth in Indian market and then giving them some discount by taking their old cloth and remanufacture it . Thank you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived totally different products from what I ordered
I ordered three set of winter cozy leggings and I received 4 bras instead of leggings that are also inappropriate in size. Now, I dont know how to return this order.
Preferred solution: Full refund
User's recommendation: Dont order from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Galati, GalatiInfo about the other
Dear Sir, Madam,
I note from the tracking of the shipment that the order has been returned to the seller. I would be grateful to receive information concerning the refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Johannesburg, GautengNo response
I ordered clothes from shein and I paid the tax money a lil bit later buy I still haven't received my clothes yet
- Deliver taking too long
- Customer service contact number not in service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat items but not correctly shipped
False advertising on website and wrong items were shipped. SHEIN must always please customer's first.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Constant Spring, Saint AndrewCan’t contact SHEIN customer service
Didnt receive my packages. I have been trying over and over and I cant get to them none at all that I dont have any permission it is restricted
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered goods in January and still no delivery and full amount paid
I ordered good in January and paid full amount including delivery fee but still nothing delivered thus makes me worried
- Pissed
- Delayed delivery
- Problems with order tracking
- Late with deliver
- Not having a customer service representatives to talk to
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cape Town, Western CapeI haven't received my order
There seemed to be an issue with my payment made, for customer duty. I have made the payment and emailed a statement saying that the payment was made to the account number provided.
I would like to know where my order is and when it will arrive. As I have paid!
They have me in collection for an order I didn't receive but they got two payments from me
I placed an order, and sent my first payment still didn't receive sent 2nd payment still didn't receive. order says shipped, but I never received it. I didn't realize it was "Shipped" until a debtor contacted me in reference to an order I didn't receive.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage
My package was ordered on March 21st and no updates about it have came in sense March 22nd and I think it got lost while shipping
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInitiate wallent refund
Wallet refund needs to me initiated into my bank account. Also, not able to log in my Shein account.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssue in placing return and contacting executives both live chat and calls
I have been a shein customer since last 3 years. I hardly Have any problems with shein services though they delivered late packages as per their norms.
That’s I absolutely understand. But This time I have received wrong sized products then when I return them they want me to understand late in returning wrong sized items due to COVID-19. I fully corporate with them. Then after COVID-19 services gets started there what I see I exceed the return limits.
I kept those products and as order new stuff for myself again. Now what I am seeing there the irresponsible attitude. When due to low quality product and size issue i m trying to return the product there’s no one to hear and understand my problem. I lost my ₹ 3000 in last order in order to accept those wrong sized products now I don’t want to lose ₹ 5000.
Pls try and understand as I understand you . Thanking You, Rubaillarubailla@***.comtabassumkhansami@***.com
I have issue in returning items. Issue in contacting executives and there’s no live chat available where I can tell my problem.
There’s nowhere response. And shein policy actions has been taken timely.
If 15 days return day gone then that is working automatically. There’s no solution for the ones who are playing on nd before.
I want to place a return for my not true size items. But I m having difficulty in placing return.
I have tried everyday to contact with executive on calls but no response. I dont know what to do!
- Unique items
- Good product
- No live customer service support
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t receive my order nor do any refund
I placed an order on 20th June 2020 but I still haven't received my order yet. It's been almost 3 and half month but my order is still stuck in Delhi.
I have called them they told me to wait for it but still there is no reasonable response.
Then I told them to cancel it but now they are taking time in refund also. This is very disappointing.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I order from Shein early April and have been waiting for my package. I received one item out of the 18 items I ordered.
Up until June 10th is when I was informed my package was being sent back to the shippers. I received no emails or texts from Shein or the shipping company. I have lost $129.40 for something that is not my issue.
I tried contacting Shein but all their service to get in contact with them dont exist. I want my money back only there is absolutely no way of contacting them about the issue.
Preferred solution: Full refund
User's recommendation: Do not order from none verified sites.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerFraud company
Shein is totally fraud company I have been two months I had returned my courier, but they didn't pick my call and not gives genuine reply I didn't get receive my amount,
Preferred solution: Full refund
Delay in delivery
It's been 14 days since I placed my order and it is not delivered. And the tracking is freezed at shipped for 9 days now.
There is no update in tracking. I placed my order on 21 June and it's 4 July today.
- Its online
- No way to contact
- Impossible to contact
- No update on my order
Preferred solution: Deliver product or service ordered
User's recommendation: They don't pick calls so shop at shein at your own risk.
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